Abdulkader Mansuri
Antioch
Summary
Dynamic professional with extensive experience in the hospitality industry, including a role as Hotel Supervisor, where I enhanced guest satisfaction through personalized service. Skilled in customer service and problem-solving, I thrive in fast-paced environments, demonstrating strong teamwork and adaptability to achieve operational excellence. Committed to continual improvement and effective communication.
Overview
46
46
years of professional experience
Work History
Tours and Travels Buisness
03.2000 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Hotel Supervisor
01.1995 - 02.2000
- Supported management in preparing reports on occupancy rates and service performance metrics.
- Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
- Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
- Enhanced guest satisfaction by implementing personalized services and catering to individual needs.
Sales Associate
India
02.1979 - 03.1989
- Led team in achieving sales goals through effective merchandise presentation and customer engagement.
- Trained new associates on product knowledge and customer service techniques to enhance team performance.
- Analyzed inventory levels and trends to optimize stock availability and reduce shrinkage.
- Implemented visual merchandising strategies that improved store layout and enhanced shopping experience.
- Developed strong customer relationships, resulting in increased repeat business and loyalty.
Intern
01.1978 - 01.1979
- Supervised daily hotel operations, ensuring seamless guest experiences and service quality.
- Trained and mentored new staff in customer service protocols and operational procedures.
- Coordinated room assignments and managed housekeeping schedules to optimize efficiency.
- Assisted in resolving guest complaints, enhancing satisfaction through effective communication.
- Monitored inventory levels of supplies and equipment, placing orders as needed for smooth operations.
- Implemented safety protocols and maintained compliance with health regulations for guest wellbeing.
- Conducted regular inspections of facilities, addressing maintenance issues promptly to ensure standards.
Education
New High School
IndiaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
Timeline
Tours and Travels Buisness
03.2000 - 01.2024
Hotel Supervisor
01.1995 - 02.2000
Sales Associate
India
02.1979 - 03.1989
Intern
01.1978 - 01.1979
New High School
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