Abby Wolf
Morris
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
7
7
years of professional experience
2023
2023
years of post-secondary education
Work History
Front Desk Attendant
Limitless Fitness
Morris
10.2023 - Current
- Greeted and welcomed members upon arrival to create a positive first impression.
- Managed front desk operations, including check-ins and membership inquiries efficiently.
- Assisted clients with fitness class registrations and personal training scheduling.
- Maintained cleanliness and organization of the front desk area and lobby space.
Server
Hideout
Morris
09.2024 - 10.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Supported special events by setting up tables and arranging seating.
Guest Advocate
Target
Shorewood
11.2022 - 06.2023
- Provided exceptional customer service to enhance shopping experience.
- Assisted guests with product inquiries and order placements.
- Managed checkout processes to ensure efficient transactions.
- Educated guests on promotions and loyalty programs for engagement.
- Resolved customer complaints in a professional manner.
Server/Hostess
Sherwood Oaks
Morris
10.2019 - 02.2022
- Maintained cleanliness and organization of dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer inquiries and resolved issues to enhance dining experiences.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Morris Community High School
Morris, IllinoisSkills
- Customer relationship management
- Point-of-sale systems
- Client engagement
- Effective communication
- Strong multitasking
Affiliations
- Managing youth sports teams
- Occasional pet sitting services
Timeline
Server
Hideout
09.2024 - 10.2025
Front Desk Attendant
Limitless Fitness
10.2023 - Current
Guest Advocate
Target
11.2022 - 06.2023
Server/Hostess
Sherwood Oaks
10.2019 - 02.2022
Morris Community High School