Aaron Smith
Naperville
Summary
Proven customer service expert from time spent in retail, adept at handling cash transactions and enhancing customer relations. I've excelled in training and uplifting peers, showcasing strong leadership and food safety knowledge. Achieved high accuracy in cash management, significantly reducing errors. Committed to providing outstanding service and maintaining a respectful environment, demonstrating exceptional communication and problem-solving skills. I am friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Cashier
Home Depot
09.2023 - 01.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Customer Service
Khols
02.2023 - 09.2023
- Evaluated customer service staff performance and provided constructive feedback.
- Welcomed and greeted guests and delivered outstanding customer service.
- Worked with customer service to handle escalated customer issues.
- Monitored customer feedback to improve barista performance and customer service.
Court Monitor
Urban Air Trampoline and Adventure Park
02.2022 - 11.2022
- Inspected and prepared courts for play by adjusting backboards, checking condition of bleachers and verifying debris-free court surface.
- Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
- Ordered and maintained all recreational equipment.
Crew Trainer
Oberweis
12.2021 - 02.2022
- Maintained current knowledge of all team position requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Mentored junior employees to improve performance, food safety, and customer service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
No Degree - Fine Arts
College of DuPage
Glen Ellyn, IL05-2026
High School Diploma -
Neuqua Valley HighSchool
Naperville, IL05-2023
Skills
- Returns processing
- Online orders preparation
- Product restocking
- Drawer balancing
- Refunds and exchanges
- Credit and cash transactions
- Cash management
- Guest inquiries
- Upselling techniques
- Customer assistance
- ID verification
- Customer relations
- Outstanding customer service
Timeline
Cashier
Home Depot
09.2023 - 01.2025
Customer Service
Khols
02.2023 - 09.2023
Court Monitor
Urban Air Trampoline and Adventure Park
02.2022 - 11.2022
Crew Trainer
Oberweis
12.2021 - 02.2022
No Degree - Fine Arts
College of DuPage
High School Diploma -
Neuqua Valley HighSchool
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