Aaron Palacios
Elgin
Summary
Sales professional with proven ability to drive revenue growth and enhance customer satisfaction. Known for fostering collaborative team environments and delivering results in dynamic settings. Skilled in strategic planning, client relationship management, and adaptive problem-solving.
Overview
9
9
years of professional experience
Work History
Key Holder/ Sales Specialist
Hugo Boss
09.2021 - Current
- Led team in daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on inventory management and customer service standards.
- Delivered exceptional customer service, resolving issues promptly to enhance client satisfaction.
- Facilitated smooth store operations during manager absences, ensuring continuity of service.
Jr. Graphic Designer
Sphera Solutions
06.2023 - 11.2023
- Contract work for their marketing department. Assisted designers with social media posts, whitepaper/ print materials and digital advertisements.
- Assisted in developing branding guidelines, streamlining design processes and maintaining brand integrity.
Jr. Graphic Designer
Draper and Kramer Mortgage Corp.
05.2022 - 05.2023
- Designed print materials, advertisements, promotional merchandise/ special request projects for loan officers, assisted senior designers with holiday projects/campaigns, and created content for companies' social media accounts.
- Designed engaging graphics for marketing campaigns, enhancing brand visibility and user engagement.
- Maintained a high level of organization, effectively managing multiple projects simultaneously while meeting tight deadlines.
Sales Associate
Lord & Taylor
10.2016 - 12.2020
- Delivered exceptional customer service to enhance shopping experience and drive repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Sales Associate
UNIQLO
09.2018 - 09.2020
- Delivered exceptional customer service to enhance shopping experience and foster loyalty.
- Resolved customer inquiries and complaints efficiently, contributing to overall satisfaction rates.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
Education
Bachelor of Arts - Graphic Design and Interactive Media
Flashpoint Chicago, A Campus of Columbia College Hollywood
Chicago, IL04.2021
Skills
- Customer service
- Cash handling
- Store maintenance
- Daily reporting
- Team training and development
- Inventory monitoring
- Cycle counts and audits
- Visual merchandising
Languages
Spanish
Full Professional
Timeline
Jr. Graphic Designer
Sphera Solutions
06.2023 - 11.2023
Jr. Graphic Designer
Draper and Kramer Mortgage Corp.
05.2022 - 05.2023
Key Holder/ Sales Specialist
Hugo Boss
09.2021 - Current
Sales Associate
UNIQLO
09.2018 - 09.2020
Sales Associate
Lord & Taylor
10.2016 - 12.2020
Bachelor of Arts - Graphic Design and Interactive Media
Flashpoint Chicago, A Campus of Columbia College Hollywood
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