Aaron Chesrown
Westville
Summary
Results-driven Sales Manager with a proven track record in sales strategy development and staff management. Known for enhancing customer engagement and retention through effective team training and relationship-building.
Overview
28
28
years of professional experience
Work History
Sales Manager
Aarons Sale and Lease
Danville, IL
09.2021 - Current
- Directed sales strategies to enhance customer engagement and retention.
- Trained and mentored sales team on effective product presentations and upselling techniques.
- Analyzed sales data to identify trends, guiding inventory management decisions.
- Implemented promotional campaigns, improving overall store visibility and foot traffic.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
General Manager
Aarons Sale and Lease
Danville, IL
12.2003 - 02.2019
- Oversaw daily operations, ensuring efficiency in sales and lease processes.
- Developed strategic initiatives to enhance customer satisfaction and retention.
- Managed staff performance, providing mentorship and training to improve team productivity.
- Streamlined inventory management procedures to minimize costs and optimize stock levels.
- Analyzed market trends to inform business decisions and drive competitive advantage.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Enrollment Specialist
Preferred Community Services
Danville, IL
08.2003 - 12.2003
- Coordinated enrollment processes to ensure timely and accurate client registrations.
- Utilized collection software to track and manage accounts receivable effectively.
- Negotiated to collect balance in full.
Manager
First Payday Loans
Danville, IL
05.2002 - 11.2002
- Led team in developing and implementing loan processing improvements, enhancing operational efficiency.
- Oversaw compliance with regulatory requirements, ensuring adherence to industry standards and best practices.
- Trained and mentored staff on customer service best practices, fostering a culture of excellence in client interactions.
- Developed training programs to enhance employee skills and knowledge, leading to improved performance metrics.
- Managed and motivated employees to be productive and engaged in work.
Manager
Rent A Center
Danville, IL
08.1998 - 05.2002
- Implemented process improvements that increased operational efficiency across multiple departments.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Education
No Degree - Business Administration And Management
Danville Area Community College
Danville, ILSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales expertise
- Sales strategy development
- Strategic planning
- Positive and upbeat
- Sales tracking
- Sales planning
- Order management
- Business development and planning
Timeline
Sales Manager
Aarons Sale and Lease
09.2021 - Current
General Manager
Aarons Sale and Lease
12.2003 - 02.2019
Enrollment Specialist
Preferred Community Services
08.2003 - 12.2003
Manager
First Payday Loans
05.2002 - 11.2002
Manager
Rent A Center
08.1998 - 05.2002
No Degree - Business Administration And Management
Danville Area Community College