Aaron Bell
Chicago
Summary
Focused Operations Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Decisive leader with good planning and organizational skills with goals of having their own consulting practice.
Overview
7
7
years of professional experience
Work History
Project Manager
LAZ Parking
12.2024 - Current
- Provide regional-level leadership for multi-site parking and valet operations, ensuring operational excellence, service consistency, and alignment with corporate performance standards.
- Direct and develop managers, supervisors, and frontline leaders, supporting succession planning, leadership continuity, and sustained employee engagement.
- Maintain executive oversight of daily operations, including staffing models, service delivery, customer escalations, and complex client requirements.
- Lead financial performance across assigned locations, driving budget discipline, revenue optimization, expense control, and profitability.
- Oversee payroll governance and workforce compliance in partnership with Payroll and HR, ensuring accuracy and adherence to wage and hour regulations.
- Manage onboarding and operational launch of newly awarded contracts, leading transitions from execution through stabilization while exceeding client expectations.
- Serve as senior client liaison, strengthening partnerships, driving contract retention, and identifying service enhancement opportunities.
- Deliver executive-level operational and financial reporting (daily through annual), translating data into actionable insights for regional leadership.
- Lead large-scale event parking and enforcement operations, overseeing logistics, staffing, risk mitigation, and performance metrics.
- Provide strategic oversight of parking enforcement programs, including policy governance, citation review processes, compliance monitoring, and coordination with municipal and client stakeholders to ensure fair, consistent enforcement while mitigating compliance risk and client escalations.
- Support regional expansion initiatives through rate analyses, operational assessments, and feasibility evaluations.
Manager
Waterway Car Wash and Gas
12.2021 - 04.2024
- Managed daily operations within a high-volume service environment, balancing customer experience, staffing, and financial performance.
- Led recruitment, training, and development initiatives to build engaged, high-performing teams.
- Improved service quality by analyzing customer feedback and implementing targeted operational improvements.
Dispatcher / Service Coordinator
Climate Pros Inc
06.2019 - 11.2021
- Coordinated operations for 45+ field technicians, optimizing schedules, dispatch workflows, and service delivery.
- Served as central point of communication across operations, accounting, and departmental leadership.
- Prioritized projects and emergency responses to meet organizational and client requirements.
Manager Trainee
Hertz Car Rental
08.2018 - 06.2019
- Built foundational management expertise through hands-on leadership across fleet operations, customer service, and financial processes.
- Supported branch performance through operational improvements, partner relationships, and customer satisfaction initiatives.
Education
Master of Arts - Organizational Development
Roosevelt University
Chicago, ILBachelor of Arts - Business Administration
Lindenwood University–Belleville
Saint Charles, ILSkills
- Multi-Site Operations Leadership
- Financial & P&L Management
- Client & Contract Management
- Talent Development & Succession Planning
- Compliance & Risk Management
- Operational Launches & Transitions
- Executive Reporting & Analytics
- Process Improvement
- Change Management
- Workforce Training
- Project Tracking
- Project Development
- Systems Implementation
Timeline
Project Manager
LAZ Parking
12.2024 - Current
Manager
Waterway Car Wash and Gas
12.2021 - 04.2024
Dispatcher / Service Coordinator
Climate Pros Inc
06.2019 - 11.2021
Manager Trainee
Hertz Car Rental
08.2018 - 06.2019
Bachelor of Arts - Business Administration
Lindenwood University–Belleville
Master of Arts - Organizational Development
Roosevelt University