Aaliyah Phillips
Quincy
Summary
Adept at enhancing patient outcomes and fostering collaborative relationships, as demonstrated at Family EyeCare, I excel in patient education and team collaboration. My background spans healthcare to customer service, highlighting my ability to multitask and maintain attention to detail, ensuring optimal operational efficiency and client satisfaction.
Overview
4
4
years of professional experience
Work History
Ophthalmic Technologist
Family EyeCare
12.2023 - 08.2024
- Prioritized patient safety by adhering strictly to infection control protocols during both routine examinations and surgical procedures.
- Effectively managed pre-and post-operative care for ophthalmic surgery patients, ensuring optimal recovery outcomes.
- Promoted a positive work environment within the clinic through open communication channels among staff members, leading to increased employee satisfaction.
- Maintained strong professional relationships with referring physicians, fostering collaborative efforts towards improving patient outcomes.
Hairstylist
Adore Studio
05.2023 - 01.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Sales Associate
Old Navy
06.2020 - 11.2020
- Prioritized patient safety by adhering strictly to infection control protocols during both routine examinations and surgical procedures.
- Effectively managed pre-and post-operative care for ophthalmic surgery patients, ensuring optimal recovery outcomes.
- Promoted a positive work environment within the clinic through open communication channels among staff members, leading to increased employee satisfaction.
- Maintained strong professional relationships with referring physicians, fostering collaborative efforts towards improving patient outcomes.
Barista
Revival Coffeehouse
08.2023 - 11.2023
- I'm Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Liberty High School
Liberty05.2022
Skills
- Patient education
- Patient care
- Appointment management
- Appointment scheduling
- Patient relations
- Supply restocking
- Supplies inventory
- Electronic health records management
- Telephone triage
- Patient information documentation
- Cleaning & sanitation
- Time management
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Active listening
- Team collaboration
Timeline
Ophthalmic Technologist
Family EyeCare
12.2023 - 08.2024
Barista
Revival Coffeehouse
08.2023 - 11.2023
Hairstylist
Adore Studio
05.2023 - 01.2024
Sales Associate
Old Navy
06.2020 - 11.2020
High School Diploma -
Liberty High School
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