Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaliyah Cook-taylor

Round Lake

Summary

I am a Responsible server who can get well adapted to fast-paced, changing restaurant environments with discerning customers and high standards. I am a very personable and energetic individual when it comes to interacting with guest and coworkers.

Overview

8
8
years of professional experience

Work History

Bank teller

Wintrust
11.2025 - Current
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Waitress

The Vegas cafe
Antioch
08.2024 - Current
  • Provided exceptional customer service in a fast-paced breakfast/lunch environment.
  • Took customer orders accurately and communicated them to the kitchen staff.
  • Served food and beverages promptly to enhance customer satisfaction.
  • Helped solve guest concerns if something was wrong with there meal.
  • Completing my opening/closing duties in a timely manner.
  • Assisted with menu recommendations based on customer preferences.
  • Collaborated with team members to coordinate busy shifts effectively.

Waitress

Timothy O'Toole's Pub
Lake Villa
12.2021 - 08.2024
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Took orders for food and drinks and delivered them to guests.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Served food and beverages promptly to enhance customer satisfaction.

Restaurant Hostess

Timothy O'Toole's Pub
Lake Villa
11.2018 - 10.2020
  • Greeted and welcomed guests upon arrival at Timothy O'Toole's Pub.
  • Managed reservation system to ensure efficient seating arrangements.
  • Coordinated waitlist and communicated wait times to guests effectively.
  • Answered phone calls to take reservations and to-go orders.

Education

Grayslake North Highschool
05.2020

Skills

  • Customer service
  • Menu knowledge
  • Food safety
  • Interacting with guest

Timeline

Bank teller

Wintrust
11.2025 - Current

Waitress

The Vegas cafe
08.2024 - Current

Waitress

Timothy O'Toole's Pub
12.2021 - 08.2024

Restaurant Hostess

Timothy O'Toole's Pub
11.2018 - 10.2020

Grayslake North Highschool
Aaliyah Cook-taylor