I am a Responsible server who can get well adapted to fast-paced, changing restaurant environments with discerning customers and high standards. I am a very personable and energetic individual when it comes to interacting with guest and coworkers.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Waitress
The Vegas cafe
Antioch
08.2024 - Current
Provided exceptional customer service in a fast-paced breakfast/lunch environment.
Took customer orders accurately and communicated them to the kitchen staff.
Served food and beverages promptly to enhance customer satisfaction.
Helped solve guest concerns if something was wrong with there meal.
Completing my opening/closing duties in a timely manner.
Assisted with menu recommendations based on customer preferences.
Collaborated with team members to coordinate busy shifts effectively.
Waitress
Timothy O'Toole's Pub
Lake Villa
12.2021 - 08.2024
Greeted customers, answered questions, and recommended specials to increase profits.
Took orders for food and drinks and delivered them to guests.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Checked back with customers throughout meal service to ensure satisfaction.
Served food and beverages promptly to enhance customer satisfaction.
Restaurant Hostess
Timothy O'Toole's Pub
Lake Villa
11.2018 - 10.2020
Greeted and welcomed guests upon arrival at Timothy O'Toole's Pub.
Managed reservation system to ensure efficient seating arrangements.
Coordinated waitlist and communicated wait times to guests effectively.
Answered phone calls to take reservations and to-go orders.