Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Aaliyah Ball

Silvis

Summary

Hands-on individual with 6 years of experience in customer service and public safety roles. Ability to foster teamwork and adaptability in diverse environments. Strong problem-solving and communication skills, complemented by a solid educational background in Criminal Justice and Sociology. Committed to gaining expertise to positively impact youth development and rehabilitation.

Overview

6
6
years of professional experience

Work History

Public Works Employee

City of Silvis
06.2024 - 08.2025

Support Officer

Augustana College
08.2024 - 05.2025

Operated dispatch, patrolled campus, assisted with student needs (ages 17-22), responded to calls, and secured buildings.

Customer Service

Walgreens
05.2022 - 07.2024

Youth Mentor Volunteer

Davenport School District
01.2024 - 05.2024

Facilitated a relationship-building environment with a small group of girls at Midcity High School. We would discuss their days, reflect on career goals, practice yoga, make bracelets, and address any conflicts as they arose.

Youth Mentor Volunteer

Christ The King Church
08.2023 - 11.2023

Coordinated activities alongside a group of women for 20 high school girls to reflect on themselves and their spirituality. Often worked one-on-one with girls struggling with mental health issues while also providing a positive teambuilding environment. Gave a speech to encourage self-reflection and perseverance.

Aisles Online

Hy-Vee, Inc.
02.2020 - 05.2022

Shift Leader

Orange Leaf Frozen Yogurt
06.2019 - 05.2020

Education

Bachelor of Arts - Criminal Justice and Sociology

St. Ambrose University
Davenport, IA
12.2025

High school diploma - undefined

United Township High School
East Moline, IL
05.2021

Skills

  • Teamwork
  • Adaptability
  • Research
  • Writing skills
  • Problem-solving
  • Customer service
  • Creativity
  • Handyman experience
  • Youth guidance
  • Communication

Affiliations

  • Phi Eta Sigma
  • August 2022 to Present
  • Freshman Honor Society
  • Alpha Phi Sigma
  • Criminal Justice Honor Society

Timeline

Support Officer

Augustana College
08.2024 - 05.2025

Public Works Employee

City of Silvis
06.2024 - 08.2025

Youth Mentor Volunteer

Davenport School District
01.2024 - 05.2024

Youth Mentor Volunteer

Christ The King Church
08.2023 - 11.2023

Customer Service

Walgreens
05.2022 - 07.2024

Aisles Online

Hy-Vee, Inc.
02.2020 - 05.2022

Shift Leader

Orange Leaf Frozen Yogurt
06.2019 - 05.2020

High school diploma - undefined

United Township High School

Bachelor of Arts - Criminal Justice and Sociology

St. Ambrose University
Aaliyah Ball