Lucy Swan
Chicago
Summary
Highly motivated sales associate with server/bartending experience and extensive customer service. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Restaurant Server
Chilis's Bar and Grill
01.2024 - 12.2025
- My first serving job but it came naturally to me. I preformed both opening, mid, and closing shifts for 6 months.
- Management saw how well I was doing serving, so I got promoted to bartending where I preformed even better for the next six months.
- Making menu and off menu drinks for my bar and the entire restaurant, working with other bartenders, and providing a welcoming environment.
- At Chili's, guests could fill out surveys where we would get graded scores from. I consistently got the best scores in cleanliness, server and bartending attentiveness.
Night Time Supervisor
Mary's Mountain Cookies
08.2021 - 11.2023
- Working customer service was half of the job and I excelled at this.
- The other half of the job was managing and closing.
- I am an excellent team player so managing came easy for me and I loved the routine of closing.
Sales Associate
Prairie Edge
01.2019 - 08.2021
- Working at Prairie Edge as a sales associate required great customer service and retail skills.
- Selling merchandise and educating guests about native american culture.
- I would restock, clean and tend to the store and guests.
Education
High School Diploma -
Steven's High School
Rapid City, SD05-2020
Skills
- Health codes compliance
- Mixology
- Bar restocking
- Safe service compliance
- Recipe and menu memorization
- Customer service
- Outgoing personality
Certification
Food Handler Certification
Illinois Basset Certification
Timeline
Bartender/Restaurant Server
Chilis's Bar and Grill
01.2024 - 12.2025
Night Time Supervisor
Mary's Mountain Cookies
08.2021 - 11.2023
Sales Associate
Prairie Edge
01.2019 - 08.2021
Food Handler Certification
Illinois Basset Certification
High School Diploma -
Steven's High School
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