Carlos U. Martinez Salas
Blue Island,IL
Overview
12
12
years of professional experience
Work History
After Market Support Specialist
G&W Electric
10.2022 - Current
- Provided support to customers, responding to inquiries and resolving customer issues quickly and efficiently
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Assembler II (Final Assembly)
G&W Electric Company
09.2020 - 10.2022
- Connected cables, tubes, and wiring according to specifications.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Followed safety protocols to maintain safe working environment.
- Trained new assembly personnel on proper use of equipment.
- Recognized and reported defective material and equipment to shift supervisor.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Troubleshot and resolved mechanical issues that occurred during assembly.
- Assembled parts correctly according to specifications, reducing quality issues.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
Assembler 1 (Internal Assembly)
G&W Electric Company
09.2019 - 09.2020
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Connected cables, tubes, and wiring according to specifications.
- Tested finished products to perform quality assurance and identify discrepancies.
- Troubleshot and resolved mechanical issues that occurred during assembly.
Emergency Dispatch Supervisor
Unicom Teleservices
08.2015 - 09.2019
- Developed and implemented improved operational protocols and procedures
- Trained and mentored dispatch staff on proper use of equipment, protocols, and procedures
- Maintained weekly schedules for dispatch staff, ensuring adequate coverage at all times
Cashier
Menards
04.2013 - 08.2015
- Greeted customers, answered questions, and responded to complaints in a courteous manner
- Processed customer payments accurately and in a timely manner
- Handled cash, credit/debit cards, and checks transactions with a high level of accuracy
- Assisted customers in finding merchandise when needed
- Processed returns and exchanges in a timely manner
Education
High School Diploma -
Eisenhower High School
Blue Island, IL 05-2013
Skills
- Multitasker
- Fast Thinker
- Responsible
- Excellent Communication
- Self Motivated
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Timeline
After Market Support Specialist
G&W Electric
10.2022 - Current
Assembler II (Final Assembly)
G&W Electric Company
09.2020 - 10.2022
Assembler 1 (Internal Assembly)
G&W Electric Company
09.2019 - 09.2020
Emergency Dispatch Supervisor
Unicom Teleservices
08.2015 - 09.2019
Cashier
Menards
04.2013 - 08.2015
High School Diploma -
Eisenhower High School