Allison Dorweiler
PEORIA
Summary
Versatile “Jill of All Trades” with broad expertise across leadership, management, full-stack web development & design, hands-on technical maintenance & repair, sales & marketing, and property management. Proven ability to adapt quickly, solve diverse problems, and deliver results in multiple disciplines. Ready to bring multi-faceted skills and hands-on experience to dynamic, cross-functional roles.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Maintenance Technician
PHD Logistics
PEORIA
04.2024 - Current
- Commercial Maintenance
- Manage 3 Commercial Accounts
- Performed basic maintenance tasks on machines, such as cleaning and lubrication.
- Performed regular cleaning duties on equipment and facility to maintain a sanitary environment.
- Documented cleaning activities, noting areas requiring special attention or repair.
Design, Development & Marketing
Gaia Design
Milwaukee
06.2018 - 02.2026
- Commercial Accounts Manager
- Handled all facets of web design and development including concept and implementation
- Handled sales and contracting of commercial clients.
- Developed targeted marketing campaigns to enhance brand awareness and engagement.
- Managed social media accounts to increase audience interaction and reach.
- Created compelling content for digital platforms, including blogs and newsletters.
- Analyzed campaign performance data to inform future marketing decisions.
- Monitored online reviews and feedback from customers on various platforms to assess customer satisfaction levels.
- Developed marketing strategies for existing products, services and new product launches.
- Collaborated with clients to gather requirements and define project scopes.
- Implemented content management systems for easy client updates and maintenance.
- Trained clients on website management tools and best practices for online presence.
- Researched industry trends to recommend modern design techniques and features.
- Provided ongoing technical support to clients post-launch for website performance issues.
- Provided technical support to clients regarding their web development needs via phone or email.
- Designed databases using MySQL and PostgreSQL for dynamic websites.
- Deployed websites onto production servers ensuring secure access through SSL certificates.
- Assisted in setting up server environments for hosting websites on Linux based operating systems.
- Maintained existing websites by troubleshooting bugs, fixing broken links, and updating content.
- Integrated multimedia elements to enhance website engagement and usability.
- Assisted in developing branding strategies for client digital presence.
- Developed style guides for website navigation menus, page layouts, fonts, colors and graphics.
- Designed logos, icons, images, and banners for websites.
- Provided technical support related to web design issues.
- Assisted with content creation by copywriting and editing text.
- Utilized SEO techniques to improve search engine rankings of websites.
- Designed websites, portals, and large-scale web applications for multiple clients.
- Developed e-commerce sites using platforms like Shopify and Magento, including payment gateway integration.
- Developed and documented style guidelines for website content.
- Created and improved visual designs to catapult websites forward in terms of looks and usability.
Residential Property Manager
MKE Property Services
Milwaukee
03.2020 - 04.2024
- Managed day-to-day operations of residential properties in diverse neighborhoods.
- Coordinated tenant communications and addressed maintenance requests promptly.
- Oversaw lease agreements, ensuring compliance with local regulations and policies.
- Facilitated move-in and move-out processes for tenants efficiently.
- Implemented marketing strategies to attract potential renters to available units.
- Collaborated with vendors and contractors for timely property repairs and services.
- Conducted property inspections to maintain quality standards and identify issues.
- Developed positive relationships with residents to enhance community satisfaction.
- Ensured that all rent payments were collected on time from tenants.
- Inspected vacant units prior to leasing out to make sure they meet safety standards.
- Provided support to tenants regarding any issues or concerns they had about their rental units.
- Assisted with setting up online payment systems for convenient rent collection from tenants.
- Coordinated with contractors on larger renovation projects at rental properties.
- Reviewed tenant applications and screened potential tenants for credit, background, and employment history.
- Maintained accurate records of all financial transactions related to rental properties.
- Managed the eviction process when necessary in accordance with applicable laws.
- Monitored market conditions in order to adjust rents accordingly when appropriate.
- Negotiated leases with tenants, ensuring all terms were clearly outlined and agreed upon.
- Responded promptly to repair requests from tenants in a professional manner.
- Resolved tenant disputes in a timely manner by listening to both sides and proposing solutions.
- Developed and implemented residential property management strategies to maximize rental income.
- Advised landlords on marketing strategies to attract new tenants quickly.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Inspected facilities for safety compliance and potential hazards.
- Performed routine inspections of properties to identify maintenance needs.
- Conducted repairs on plumbing, electrical, and HVAC systems as required.
- Maintained cleanliness and safety of common areas and facilities.
- Assisted in landscaping tasks to enhance property aesthetics.
- Responded promptly to tenant maintenance requests and inquiries.
- Documented maintenance activities and tracked service requests efficiently.
- Repaired broken windows, doors, walls, floors, ceilings, roofs, and other building components.
- Operated power tools such as saws and drills to perform various repairs.
- Replaced lighting fixtures and installed new light bulbs as needed.
- Managed inventory of supplies used for property maintenance tasks.
- Performed minor carpentry work such as installing shelves or repairing furniture.
- Cleaned common areas of the property including lobbies, hallways, stairwells, elevators, restrooms.
- Performed routine inspections of the exterior of the building for signs of damage or wear.
- Maintained records of all maintenance activities performed on the property.
- Inspected buildings and grounds for safety hazards and code violations.
- Provided snow removal services during winter months.
- Checked security systems regularly to ensure proper functioning.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Repaired machines, equipment or structures using tools or equipment.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Education
Certification Diploma - Digital Marketing
Alison University
09.2022 - 02.2023
Certification - Legal Studies
Alison University
Online 07.2021 - 06.2022
Associate of Science - Paralegal Studies
Jones College
Jacksonville , Fl 09.1990 - 05.1992
Skills
- Senior Management
- Maintenance & Repair
- Marketing Management
- Plumbing skills
- Customer relationship management
- Project management
- Vendor coordination
- Property inspections
- Lease negotiation
- Effective communication
- Problem solving
- Attention to detail
- Conflict resolution
- Power and hand tool use
- Power tools proficiency
- Troubleshooting skills
- Reporting and documentation
- Parts replacement
- Project estimation and bidding
- Mechanical troubleshooting
- Service-oriented mindset
- Apartment maintenance
- Plumbing repair
- Drywalling
- Plumbing repairs
- Building maintenance
- Web design
- E-commerce development
- Database design
- SEO optimization
- Content management
- Client relations
- Digital marketing
- Technical support
- Content management systems
- CMS management
- Scripting
- Content marketing
- Web development projects
- PHP
- Website optimization
- Back end development
- Web security practices
- API integration
- SEO techniques
- Video file editing
- Graphic design
- Content creation
- Search engine optimization
- Creative thinking
- Social media design
- Branding and identity
- Digital design
- Advertising
References
References available upon request.
Timeline
Maintenance Technician
PHD Logistics
04.2024 - Current
Certification Diploma - Digital Marketing
Alison University
09.2022 - 02.2023
Certification - Legal Studies
Alison University
07.2021 - 06.2022
Residential Property Manager
MKE Property Services
03.2020 - 04.2024
Design, Development & Marketing
Gaia Design
06.2018 - 02.2026
Associate of Science - Paralegal Studies
Jones College
09.1990 - 05.1992