Mikayla Fei
Oak Forest
Summary
Dynamic professional with proven expertise in customer service and cash handling, honed at Bath and Body Works. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction. Skilled in POS system operations, demonstrating a strong blend of technical and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Bath and Body Works, Limited Brands
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Food Service Worker
Outback Steakhouse
04.2021 - 10.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
High School Diploma -
Oak Forest High School
Oak Forest 05-2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Customer assistance
- Cash register operation
- Stocking and receiving
- POS system operations
- Phone etiquette
Timeline
Retail Sales Associate
Bath and Body Works, Limited Brands
09.2023 - Current
Food Service Worker
Outback Steakhouse
04.2021 - 10.2021
High School Diploma -
Oak Forest High School
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