Overview
Work History
Education
Skills
Timeline
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Thomas Sopic

Chicago,IL

Overview

7
7
years of professional experience

Work History

Director of High-End & Custom Sales

Bettinardi Golf
09.2023 - Current
  • Developed and executed Business Plans for the high-end sales department including pricing, marketing, expense tracking, and inventory management.
  • Grew the global demand for golf products in over 9 countries.
  • Creating organized platforms to track customer analytics beyond sales that had previously not existed.
  • Grew the high-end sales team from a team of two, up to five from 2023 to 2024.
  • Worked with the marketing and design team leaders to create products and strategies that promoted growth across all metrics.
  • Handled all sales, fittings, and experiences with professional golfers and celebrity/VIP customers
  • Increased sales by over 20% from 2023 to 2024.
  • Worked with hundreds of customer accounts in 2023 and 2024 on individual, group, and corporate custom orders from start to finish.
  • Established new business models to increase demand, grow sales while maintaining exclusivity, and reach for custom and high end product.
  • Planned private invitational customer trips around the country each quarter that grew in size and revenue each time. Sell out rate increased by 90% from 2023 to 2024.

Sales Manager

Bettinardi Golf
01.2022 - 09.2023
  • Attended industry events and conventions to explain sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, finding quick resolutions, and maintaining client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased individual sales numbers by over 10% each year from 2021-2023.
  • Ran our departments social media accounts and grew engagement by 500% in the first year.
  • Grew the social media following by over 300% in two years.

Sales Associate

Bettinardi Golf
01.2021 - 01.2022
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Maintained steady inventory of warehouse product to help with shipping and fulfillment.
  • Worked on customer product repairs, refinishes, and custom builds in our build shop.

Truck Statistician

Fox Sports
09.2017 - 12.2019
  • Worked with on-air talent and crew to identify key statistics and storylines to follow throughout live productions of college football
  • Provided accurate and advantageous content for professional broadcasters
  • Planned and executed research and analyses for the benefits of the production team.

Education

BA: Journalism -

University of Kansas
Lawrence, KS
05.2020

Skills

  • Project Management
  • Client Relations
  • Business Planning
  • MS Office Suite
  • Social Media
  • Trello
  • Fluent in English and Balkan Languages

Timeline

Director of High-End & Custom Sales

Bettinardi Golf
09.2023 - Current

Sales Manager

Bettinardi Golf
01.2022 - 09.2023

Sales Associate

Bettinardi Golf
01.2021 - 01.2022

Truck Statistician

Fox Sports
09.2017 - 12.2019

BA: Journalism -

University of Kansas

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Thomas Sopic