Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aharon Blecher

Operations
Jerusalem,JM

Summary

Born in South Africa, I made Aliyah in 2019 after my IDF service. Currently studying Liberal Arts and Business Management at Tel Aviv University, I excel in operational tasks. Native English speaker with conversational Hebrew. Passionate about coffee and the outdoors. Highly motivated with a goal-oriented mindset. Skilled in optimizing processes and fostering teamwork. Ready to tackle new challenges in the operations world.

Overview

6
6
years of professional experience
1
1
Certification
2
2
Languages

Work History

General Manager

Cafe Merkaz
09.2022 - Current
  • Quality Assurance: Ensure the freshness and flavour of coffee offerings adhere to rigorous quality standards.
  • Equipment Optimization: Supervise maintenance schedules to optimize equipment efficiency, ensuring seamless daily operations.
    Menu Innovation: Helped develop menus with strategic pricing to drive revenue and profitability.
  • Beverage Development: Pioneered the creation of innovative coffee-based beverages inspired by global trends.
  • Data-Driven Insights: Harness insights from data analysis to enhance operational efficiency and elevate customer satisfaction.
  • Event Coordination: Orchestrated successful special events, including fundraising initiatives and large-scale deliveries, such as supplying hundreds of kilograms of freshly ground coffee to army bases during wartime and preparing hundreds of cups of freshly brewed coffee for soldiers on remote bases

Business Development Manager

Donsplus
11.2021 - 09.2022
  • Established strategic partnerships with complementary businesses, fostering synergies that drove mutual growth.
  • Maintained regular client communication to ensure satisfaction, nurturing enduring relationships built on trust.
  • Assisted non-profit organizations in optimizing online fundraising through market insights and AI integration.
  • Implemented both inbound and outbound sales strategies to drive revenue.
  • Cultivated partnership relationships to enhance business opportunities and collaboration.

Customer Service Specialist

TCS Telecoms
01.2020 - 12.2021
  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Developed rapport with customers, fostering long-term relationships and repeat business.
  • Ensured timely follow-up on pending cases, reducing the number of unresolved issues significantly over time.
  • Provided technical support, troubleshooting issues with precision and expertise.

Paratrooper - Infantry Devision

Israel Defense Forces
03.2018 - 10.2019
  • Executed operational activities with precision and efficiency, contributing to mission success.
  • Achieved 07 Rifleman rating and recognized as a Sharpshooter for exceptional marksmanship skills.
  • Served as part of the Quick Reaction Force (QRF) for communities along the Gaza border, ensuring rapid response to security threats.
  • Deployed operationally on Israel's northern borders,

Education

Bachelor of Arts - Business Management And Liberal Arts

Tel Aviv University
Tel Aviv, Israel
04.2001 -

Skills

Account Management

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Certification

Salesclass

Timeline

General Manager

Cafe Merkaz
09.2022 - Current

Business Development Manager

Donsplus
11.2021 - 09.2022

Salesclass

06-2021

Customer Service Specialist

TCS Telecoms
01.2020 - 12.2021

Paratrooper - Infantry Devision

Israel Defense Forces
03.2018 - 10.2019

Bachelor of Arts - Business Management And Liberal Arts

Tel Aviv University
04.2001 -

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