Craig McGuffin
Elgin
Summary
Detail-oriented team player that is highly proficient and well versed in the entire Siemens CT portfolio . Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Clinical Education Consultant - Computed Tomography Education & Workforce Solutions
Siemens Healthineers
01.2021 - Current
- Focal point for challenging Computed Tomography customer situations and/or VIP customers to maintain a positive customer relationship and reduce HQ escalations
- Influence Computed Tomography BA R&D at early development stage as an Advisor
- Lead innovative Computed Tomography product promotions at customer sites, trade-shows, and seminars
- Support the Computed Tomography Executives with constructing and implementing optimal education programs to accelerate customer success with Siemens Computed Tomography products
- Lead the enhancement of customer relationship throughout the sales process
- Provide education support to the Computed Tomography and other Sales Executives
- Partner with product management to provide quality clinical images from customer sites with documented clinical background information to be used in marketing and education materials
- Accelerate Customer Adoption and System Usage of Computed Tomography and future new products
- Preempt potential problems and provides effective solutions in reaction to application of concepts, techniques, knowledge, or processes
- Display original thinking in applying principles, theories, and concepts on a wide range of problems.
Education Team Lead
Siemens Healthineers
01.2019 - 01.2021
- First-level resource manager to support Clinical Education Specialists in the Northeast zone
- Lead and coordinate a group of application specialists to help them reach their targeted goals
- Administrative responsibilities (Concur, Timecard, Learn 4U, ASE, eISR, and PTO)
- Ensure adherence to public and regional standards and regulations
- Implement people/performance management processes including hiring, onboarding activities, technical learning
- Plans, coaching and development, and individual CES update meetings
- Coordinate the delivery of application services and control the execution according to organizational guidelines.
CT Senior Education Specialist
Siemens Healthineers
01.2014 - 01.2019
- Proficient and well versed in the entire Siemens CT portfolio and educational offerings
- Highly experienced in Cardiac scanning and image impression evaluation
- Provide dedicated and customized education for Siemens customers with onsite training and workshops
- Work with Siemens sales, marking, and service to provide a better support for customer solutions.
Education
Advanced CT training in Cardiac, Perfusion, Vascular, Dual Energy, and Intervention procedures. -
Siemens Training Center Cary, NC
209 Gregson Dr, Cary, NC 27511B.S., Healthcare Management -
Ottawa University
1001 S Cedar St, Ottawa, KS 6606701-2026
A.S. Radiologic Technology -
Broward College
3501 Davie Rd Davie, FL 3331401.1992
Skills
- Patient Safety
- Educational Technology
- Competency-Based Education
- Quality Assurance
- Clinical Instruction
- Clinical Expertise
Timeline
Clinical Education Consultant - Computed Tomography Education & Workforce Solutions
Siemens Healthineers
01.2021 - Current
Education Team Lead
Siemens Healthineers
01.2019 - 01.2021
CT Senior Education Specialist
Siemens Healthineers
01.2014 - 01.2019
Advanced CT training in Cardiac, Perfusion, Vascular, Dual Energy, and Intervention procedures. -
Siemens Training Center Cary, NC
B.S., Healthcare Management -
Ottawa University
A.S. Radiologic Technology -
Broward College
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