Highly motivated and results-driven professional with over 9 years of experience in customer development, sales management, and strategic planning within the food and beverage industry. Proven expertise in managing key business relationships, optimizing promotional strategies, and leveraging data insights to drive growth. Adept at navigating supply chain complexities and enhancing cross-functional collaboration.
Overview
10
10
years of professional experience
Work History
Customer Development Manager
Advantage Sales & Marketing
03.2020 - Current
Fostered and managed client relationships with key partners at KeHE, including Category Managers, Buyers, and Sales Managers across diverse retail channels
Led annual promotional planning sessions to ensure client growth and optimal performance, closely aligning with KeHE's strategic goals
Utilized KeHE's Business Insights dashboard for data-driven decision-making, delivering exceptional insights and reporting to clients
Navigated pricing and supply chain challenges due to COVID-19, ensuring seamless client operations
Trained new employees on KeHE's Connect platform and reporting systems, enhancing team efficiency and expertise.
Associate Customer Development Manager
Seventh Generation
06.2017 - 03.2020
Collaborated with Customer Business Managers to expand Seventh Generation's portfolio across major North American accounts
Partnered with Unilever's Direct Retail Team to pitch and execute in-store programs, driving brand visibility and sales
Compiled and presented detailed channel and category sales reports for internal use and senior leadership
Achieved annual goals for customer distribution and topline sales growth through strategic planning and execution
Coordinated with third-party vendors, managing relationships and ensuring quality and efficiency in services and manufacturing
Organized and represented Seventh Generation at major trade shows and events, enhancing brand presence and networking opportunities.
Channel Account Manager
United Natural Foods (UNFI)
08.2014 - 06.2017
Directed the sale and distribution of natural products to independent retailers in Vermont and New Hampshire, managing a $12M territory with consistent 15% year-over-year growth
Addressed customer inquiries related to payments, deliveries, product information, and promotions
Executed monthly business goals and maintained regular appointments with accounts, fostering strong customer relationships and identifying new distribution opportunities.
Education
Bachelor of Science in Nutrition and Food Science -
University of Vermont
Burlington, VT
05.2014
Skills
Client Relationship Management
Promotional Planning and Execution
Data Analysis and Reporting
Supply Chain Management
Cross-Functional Team Collaboration
Sales Strategy Development
Training and Development
Trade Show Coordination
References
Available upon request.
Timeline
Customer Development Manager
Advantage Sales & Marketing
03.2020 - Current
Associate Customer Development Manager
Seventh Generation
06.2017 - 03.2020
Channel Account Manager
United Natural Foods (UNFI)
08.2014 - 06.2017
Bachelor of Science in Nutrition and Food Science -