Summary
Overview
Work History
Education
Skills
Timeline
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Miles Anderson

Chicago,IL

Summary

Dynamic Amazon Associate with a proven track record of elevating customer satisfaction through innovative problem-solving and exceptional service. Expert in order fulfillment and adept at leadership, I excel in time management and complex decision-making. Demonstrated ability to enhance engagement and efficiency in high-pressure environments, embodying reliability and attention to detail. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 75 pounds. Highly experienced in performing quality inspections and machinery operations.

Overview

2
2
years of professional experience

Work History

Amazon Associate

Amazon
07.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • I am trained in All three outbound departments (Pick, Pack and Ship Dock) along with being a Learning Ambassador. My main department is Pack where I do problem solve, high dwells, Kickout operation, answering andons, CPT chasing, "PG".
  • I also help and make sure that AA's have all the proper PPE and equipment ( tape/water tape, spoo lables) for them to able to successfully pack and get packages out in the CPT times.

Education

High School Diploma -

Thornwood Highschool
17101 South Park Ave, South Holland, IL 60473
05.2017

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Decision-Making
  • Complex Problem-Solving
  • Relationship Building
  • Work Planning and Prioritization
  • Order Fulfillment
  • Research abilities
  • Forklift Operation
  • Honest and Dependable

Timeline

Amazon Associate

Amazon
07.2023 - Current

High School Diploma -

Thornwood Highschool

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Miles Anderson