Kayla Brinson
Leland
Summary
Dynamic professional with a proven track record in sales and customer engagement at G Skin & Beauty Institute. Skilled in utilizing CRM software to enhance communication and drive student enrollment. Recognized for exceptional organizational skills and effective communication, ensuring seamless operations and superior customer service. Committed to achieving results and fostering positive relationships.
Overview
8
8
years of professional experience
Work History
Admissions Representative
G Skin & Beauty Institute
08.2021 - Current
- Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
- Increased student enrollment by conducting informative and engaging campus tours for prospective students and their families.
- Informed prospective students of financial aid options available at our institution and provided guidance on the application process.
Customer Service Coordinator
Batavia Container Inc.
11.2019 - 08.2021
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Kept accurate records to document customer service actions and discussions.
Office Manager
Electric Conduit Construction
06.2017 - 09.2019
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Education
GED -
GED
Skills
- Sales background
- Organizational skills
- Phone and email etiquette
- Effective communication
- Customer engagement
- Computer proficiency
Timeline
Admissions Representative
G Skin & Beauty Institute
08.2021 - Current
Customer Service Coordinator
Batavia Container Inc.
11.2019 - 08.2021
Office Manager
Electric Conduit Construction
06.2017 - 09.2019
GED -
GED
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