Thomas Elias
Computer Science Student
Haifa
Summary
Computer Science student from Kfar Yasif, Residing in Haifa for the past 4 years and set to graduate in 2026. Extensive experience in management roles, Dedicated to delivering exceptional customer experiences and eager to leverage analytical and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Food Service Manager
Dr Burger
09.2022 - 02.2024
- Enhanced overall dining experience by addressing customer concerns or complaints, taking appropriate actions to solve issues and prevent future occurrences.
- Established positive and effective communication with unit staff and organization leadership, reducing miscommunications and missed deadlines.
Technical Support
Hot Mobile
10.2021 - 04.2022
- Assisted clients with technical support issues and general inquiries.
- Optimized user experience for clients through effective troubleshooting and technical support.
- Provided technical support and issue resolution to users via remote assistance platforms.
Registration Department Manager
A.C.KfarYasif FC
08.2016 - 10.2020
- Started as an Administrative Assistant for a year.
- Responsible for registering players for the club, including league players in the Israeli Football Association.
- Responsible for scheduling games on a regular basis, arranging transportation for teams and players.
Manager's Assistant
Burger Me
11.2018 - 01.2020
- Started as a chef, then got promoted.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Computer Science
University of Haifa
Haifa, Israel 04.2001 -
Skills
Computer and Technological knowledge: Data Structures & Algorithms, Object Oriented Programming, Operating Systems, Programming Languages
Problem solving with analytical skills: Problem decomposition, Quantitative analysis, Data interpretation
Operational Efficiency: Process optimization, Workflow management, Technology integration
Organizational Skills and Database management: Data management, SQL, Scheduling appointments, Managing calendars
Communication and Teamwork abilities: Team collaboration, Relationship building, Knowledge of collaboration platforms
Adaptability: Quick learning, Flexibility, Continuous improvement
Vendor Management: Contract negotiation, Supplier evaluation, Order coordination
Languages
English, Hebrew, Arabic
Native language
Timeline
Food Service Manager
Dr Burger
09.2022 - 02.2024
Technical Support
Hot Mobile
10.2021 - 04.2022
Manager's Assistant
Burger Me
11.2018 - 01.2020
Registration Department Manager
A.C.KfarYasif FC
08.2016 - 10.2020
Bachelor of Science - Computer Science
University of Haifa
04.2001 -